Your answers are all right here
Welcome to 398. This FAQ section brings together the most common questions from Bangladeshi users in one place. Click any question below to see the answer instantly.
If your question isn't answered here, reach out to our support team at [email protected] — we're available 24/7, seven days a week.
General FAQ
On the register page enter your full name, active mobile number, email address, and a strong password. Then confirm with the verification code sent to your mobile. The whole process takes just 3–5 minutes and registration is completely free.
On the login page Go to the login page and sign in with the mobile number and password you used during registration. You can log in via mobile browser or the 398 app. If you forget your password, use the "Forgot Password?" option to receive a reset code on your mobile.
398 is fully mobile-friendly. You can visit the site directly in your mobile browser, or to install the Android app, On the app page Go. The app loads fast, uses minimal data, and is optimized for live betting.
398 offers live and pre-match betting on cricket, football, and all major global sports events. There's also Live Casino, slots, and virtual sports. Bangladeshi cricket matches come with special odds and live score updates.
398 supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket. All transactions are in Bangladeshi Taka (BDT). Deposits are credited to your account almost instantly, with a minimum deposit of ৳100.
Log in and go to the withdrawal section of your account. Enter the amount and your preferred mobile banking number. Most withdrawal requests are processed within 1–24 hours. The minimum withdrawal amount is ৳200, sent directly to your verified mobile banking number.
Click "Forgot Password?" on the login page and enter your registered mobile number. A verification code will be sent to your mobile within seconds. Use the code to set a new password. The whole process takes under 2 minutes.
398 protects your personal information with encryption. The platform includes mobile verification, two-layer security, and automatic suspicious activity detection. Never share your password with anyone, and always log out after using an unfamiliar device.
Yes. 398 runs entirely in Bengali and is built specifically for users in Bangladesh. Navigation, game descriptions, support messages, and transaction details are all available in Bengali — and our support team responds in Bengali too.
Log in and Sports Events or Bet Go to the section and select an ongoing cricket match. Review the real-time odds and place your preferred bet. Enter your stake in BDT and confirm. Live scores and odds update continuously.
You must be at least 18 years old to open an account and play on 398. Accurate information is required at registration and identity verification may be carried out. Any account found to belong to a minor will be permanently closed.
For any issue, email us at [email protected]. You can also get instant help via live chat when logged in. Our support team is available seven days a week and responds in Bengali.
Still have questions?
If you didn't find what you were looking for above, get in touch with us directly — or join 398 now and experience the best betting platform in Bangladesh.
Support email: [email protected]