398's Commitment to Responsible Gaming
398 is more than a betting platform — we are a companion for entertainment in Bangladesh. We believe gaming should always be fun and kept in check.
Our core belief: gaming is a form of entertainment, not a source of income. On398, spend only what you can afford and play only as much as you can genuinely enjoy.
- Gaming should never come at the expense of family or personal responsibilities.
- Money used for betting should always come from your entertainment budget.
- A loss is not a reason to keep betting in hopes of recovering what you have spent.
- The well-being and enjoyment of every user is our top priority.
Recognize the Signs of Problem Behavior
Problem gaming often develops gradually. Watch out for the following warning signs:
- Feeling restless or anxious when not placing bets.
- Chasing losses with bigger bets out of anger or frustration.
- Lying or hiding information about gaming.
- Being unable to focus on work or studies due to preoccupation with betting.
- Spending on gaming beyond your entertainment budget.
- Taking on debt or borrowing money from family to fund betting.
- Withdrawing from family and friends.
- Trying to quit gaming but being unable to do so.
If you notice any of these signs in yourself or someone close to you, take a break and seek support.
Benefits of Staying in Control
398 offers a range of practical tools to help you manage your gaming habits. Using them is entirely your choice.
Set a maximum deposit limit — daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Increasing it requires a mandatory waiting period.
If you feel you need a break, you can pause your account for a set period — anywhere from 24 hours to several weeks. No bets can be placed during this time.
If you feel you need a long-term break from gaming, you can request self-exclusion. Your account will be fully deactivated during this period and cannot be easily reactivated.
Before you start gaming, decide for yourself how much time and money you are willing to spend. Stick strictly to the limits you set. Allocate only a fixed portion of your monthly entertainment budget to gaming — never use money set aside for essential expenses. Do not increase your bets trying to win back what you have lost.
Our Commitment to Protecting Minors
You must be at least 18 years old to register and play on 398. This is a strict requirement, and we enforce it through identity verification.
Advice for Parents
- Keep your device and account passwords out of reach of children and minors.
- Never leave your device logged in to your account unattended.
- Enable parental controls on your devices.
- Have an open conversation with your child about internet use.
If a minor attempts to create an account and398 detects it, the account will be closed immediately.
Maintain a Healthy Life Balance
Gaming should be a small part of life — not your whole life. 398 wants you to stay happy while also taking care of your family, friends, work, and health.
Quality time with family is worth more than any game.
Gaming should never interfere with your work or professional responsibilities.
Regular exercise, adequate sleep, and a proper diet all support good mental health.
Hobbies like reading, sports, or creative arts keep the mind refreshed.
Do Not Hesitate to Ask for Help
Problem gaming is a real issue — and there is no shame in it. Many people face this situation and, with the right support, go on to reclaim a healthy, normal life.
If you feel gaming is having a negative impact on your life, take action today:
- Talk to a family member or a trusted friend.
- Seek advice from a mental health professional.
- Contact the398 support team — we will help you activate self-control features on your account.
- Reach out to a local mental health service if needed.
398 support email: [email protected]. Our team is here for you seven days a week.